Frequently Asked Questions
How do I order?
Please e-mail firstname.lastname@example.org That is the only way to place an order.
How come you don't have an online order form or anything like other sites?
We find it hard to use a form when every order we produce is so unique. We find it simplest and most efficient to just deas one-on-one with each client from the start.
Ok, so what's the process your company uses?
(1) Send an e-mail stating what you'd like to see.
(2) We correspond back & forth to decide which print process is best for your needs as well as any extras on the final product(s). All information is provided as well as pictures.
(3) Normally, within 48-hours you will receive a proof via e-mail. Feel free to make any changes or corrections. It's our goal to make sure you are 100% satisfied.
(4) After final approval (we make sure orders are double-checked by clients), payment is them requested.
(5) After payment is received, your order will be set to print. Depending on the print method, an order might ship in as little as same day but most within 48-hours. An e-mail is sent with delivery confirmation numbers.
What kind of pictures can I send?
You can send in any type of photos. We'd rather you send more than less. The more we have to choose from, the better the outcome. Also, please do not crop or edit the pictures. It's our job to make your pictures shine. Please try and make sure the photo is at least 300 dpi uncropped.
How do you ship?
We prefer to ship via USPS Priority Mail with Delivery Confirmation.
What else do you offer?:
Honestly, if you can dream it, we can do it! Labels, custom envelopes, ribbons, bows, glitter, any type of cards or favors.
Can I pre-order envelopes?
Sure! There are 2 ways we can do this.
(1) Client pays per envelope plus shipping and will get a credit for price of the envelopes (minus shipping) on their order.
(2) Client prepays for the order and envelopes are shipped when order is paid for.
When just placing an order, envelopes are included. This is just an option for those who want it.
Can I View My Design Before Ordering?:
Absolutely! We want your order to be exactly what you dreamed of! We e-mail proofs to you until the order meets your satisfaction 100%!